Skip to main content

Privacy Policy


This privacy notice provides you with details of how I collect and process your personal data.

How Personal Data is Used

I may use your personal data for my legitimate interests, including:

  • To manage my website, including your registration and account.
  • To provide the Services you purchase, respond to your questions, and carry out the transactions you have requested.
  • For my internal purposes (such as auditing, data analysis, and research to improve and develop my services, content, blog, and communications).
  • To establish and maintain communications with you.
  • To allow me to assess, plan, implement and evaluate your and your baby care.
  • As evidence during any legal proceedings or complaints.
  • To monitor and protect against suspicious, fraudulent or illegal activities, and to identify.
    violations of my Services’ policies.
Why do I Collect your Personal Data?

I collect your personal data to enable me to asses, plan, implement and evaluate the care that I provide to you and your baby.
I am also required by the International Board of Lactation Consultant Examiners (IBCLE) to keep records of any communication and interactions with you as evidence.

Which Personal Data do I Collect about you?

I collect personal information and medical details to understand your case. This information is collected via my forms and through any correspondence you have with me via email, phone or social media.

Who might I Share your Personal Data with?

With your consent I will share your Personal Data with other health professionals involved with your care, as needed, for example your GP, Health Visitor, Midwife or any other Health Professional supporting you and your baby.

I will not share your Personal Data with any third parties without your consent unless it is a matter or patient safety, safeguarding or public protection as per the Code of Professional Conduct for IBCLCs. Transaction and financial data may be shared if necessary with my accountant, bank, and with HMRC in certain circumstances.

Photographs may be used to form part of my consultation record, for educational and publicity purposes but only with your consent.

How long I will Store you Personal Data?

I will only retain your personal data for as long as necessary to fulfil the purposes I collected for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

How Collected Personal Data is Kept Secure

The security of your Personal Data and my clients’ information is important to me. I follow general standards to protect the Personal Information submitted to me, both during transmission and once I receive it.

I have put in place what I believe are appropriate security measures to prevent your personal and medical data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, access to your personal data will be limited to Carla Corral Lactation Consultant.

However, no method of transmission over the Internet, or method of electronic storage is 100%
secure. I urge you to exercise caution when transmitting Personal Data over the internet